House calls are time consuming, so we ask you to come to the surgery whenever possible. We can see at least four patients in the surgery in the time it takesto see one at home, also we are able to give a wider range of careat the surgery. Lack of transport is not a valid reason for requesting a home visit. If possible, please try to telephone reception before 11am if you need to request a home visit. Please give a description of your symptoms to the receptionist, as this will help us to judge the urgency of your call.