Kingfisher PracticeChurchfield Medical Centre322 Crawley Green RoadLuton, LU2 9SBTel: 01582 399444
All consultations are by appointment, except in an emergency. Appointments can be made by telephoning 01582 399444 or in person during surgery hours. It is very helpful if you can provide our receptionist with information regarding the nature of your problem, so that you can be given an appointment with the member of staff most able to deal promptly with your needs.
Of course you are under no obligation to divulge medical information to reception staff, but be assured that they are bound to keep such information confidential and use it only to provide you with an appropriate appointment.
If you are unable to attend an appointment, please cancel it as soon as possible so that another patient can be seen. Patients who arrive more than ten minutes late for their appointment will not be seen, as this would cause the doctor or nurse to run late.
Please phone us as soon as possible after 8am if you require a same-day appointment. We have a team of very experienced nurses specialising in minor illness, who offer same-day appointments. They can diagnose, advise you on self-care, and issue a prescription if needed. We also have some doctors' appointments available on the day.
House calls are time consuming, so we ask you to come to the surgery whenever possible. We can see at least four patients in the surgery in the time it takesto see one at home, also we are able to give a wider range of careat the surgery. Lack of transport is not a valid reason for requesting a home visit. If possible, please try to telephone reception before 11am if you need to request a home visit. Please give a description of your symptoms to the receptionist, as this will help us to judge the urgency of your call.
Doctors and Nurses are happy to provide telephone advice but will need to call you back between patients or at the end of surgery.
Please leave your contact number to enable them to do so.
There is access for all disabled patients and there are toilet facilities with wheelchair access. Baby changing facilities are available.
Free car parking facilities are available for patients, including a dedicated disabled parking area.
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